Fair, transparent slabs. No fine print. Your money back per published timelines — for your Force Urbania or Tempo Traveller booking.
💡 Quick Summary: Direct bookings with us enjoy the most flexible cancellation terms. If you booked through a third-party agent, their terms apply — always book direct for the best protection.
| Notice Before Trip | Refund | Deduction |
|---|---|---|
| 15+ days in advance | 90% refund | 10% booking fee retained |
| 7–14 days | 70% refund | 30% retained |
| 3–6 days | 50% refund | 50% retained |
| Less than 48 hours | No cash refund | Reschedule credit offered |
Slabs apply to the advance paid. Peak-season (May–Sep) and large-group bookings may carry specific terms, communicated at booking.
Approved refunds are processed within 5–7 working days to your original payment method (UPI, bank transfer). We’ll confirm the refund reference on WhatsApp.
Reschedule credits (for last-minute cancellations) are valid for 6 months and can be applied to any future booking with us.
In the rare event we must cancel (vehicle breakdown, road closure, force majeure), you receive a full 100% refund or a free reschedule — your choice. We also try our best to arrange an alternate vehicle immediately.
Kashmir’s dedicated Urbania & Tempo specialist — fixed quote in 5 minutes.